Bot Actions vs. Chat Actions

You may have seen when accessing the "Bot Menu" button that there is an option called "Bot Actions".

These are actions which work in Private Message only with the bot and are not the same as chat actions which work within the public chat.

We have found some users like to create advanced use-cases within private chats with their bots such as providing commands, key word triggers and sending media.

You are unable to export / import actions between "Bot Actions" and "Chat Actions" the two are incompatible due to fundamental differences in the functionality between a chat and a private chat.

To create a bot action:

1. Login to the Modr8 Platform

2. Click "Manage" on your bot profile

3. Click "Bot menu" below the profile image of your bot

4. Click "Bot Actions"

5. Click "Create Action"

From here it is similar to creating chat level actions but you will notice some limitation of options.

❓FAQ & Troubleshooting

I am trying to import an action but it is not showing

Ensure you are not trying to import an action that was built for a chat. They are not compatible and will not work at the bot level. Bot level actions will only run in private message with your bot and do not offer the same options.