Welcome Message & Human Check
Being able to welcome new members to your community allows admins to provide rules, useful information and links out to wider resources.
Last updated
Being able to welcome new members to your community allows admins to provide rules, useful information and links out to wider resources.
Last updated
Modr8 provides the ability to send welcome messages as users join the chat as well as include media such as images and videos. In addition, you may wish to show your links as clickable buttons below the message.
To create a welcome message complete the following steps. We will also show you options we have for human verification checks which can often stop automated user bots from joining just to spam your chat with bad messages.
Looking to personalise your welcome message? Tap the "Click here for Personalisation tag guide" below the Welcome Text box to see a list of tags you can add to your message.
Select "Settings" on your chat profile
Select "Edit" on the "Welcome Message & Captcha Check" card
Turn on"Welcome Users" toggle
Add your message using the text editor - you can add personalisation using {{ }} tags like {{user}} to link to your users name.
Click "Save Changes"
Modr8 supports adding an image, gif or video to your welcome message. If your message is relatively short we will send this image using the native Telegram image functionality with your actual text as a caption. This looks really nice! If your message is quite long, to bypass the limited character length of captions we will send the image as a web page preview, it will show below the text.
Scroll to the "Image" input box on the "Welcome Message" card
Paste a direct link to your media content
Make sure to use direct link to your image, animation or video. It should end in .png .jpg .gif .mp4. Often when using services like imgur they give you a link to a web page and not the actual image!
To make your messages easier to understand you might want to add buttons to your welcome, rather than a long list of links. Modr8 allows you to add multiple buttons over multiple rows to your message. We also support buttons that can open a website, execute a custom command or execute an action that you may have built.
Scroll to the "Message Buttons" area and click the "Buttons" button.
A pop-up will open
Click the "+" button to add a new button to the row
Give the button a title, which will be shown to users on the button.
Select the "type" of button i.e. Link, Command or Action
If you select "link" then you can enter a website address in the "Web Link" input box
If you select "Command" a list of your custom commands will be shown to select from
If you select "Action" a list of your custom actions will be shown to select from
Click "Save" to complete the button setup.
If you want to add another button follow the same process again, if you want to add a new row click the "Add Row" button.
Being able to build a welcome message is great, but you will also want to be able to check how it looks before using it in your chat. The Modr8 platform allows you to send content based messages as preview to yourself to check over the content. To use this option, simply add some content to your welcome message and then select the "Preview Message" button. The bot will send you a direct message, in private, with the content of the message. You are able to edit on the fly and keep sending these previews until your welcome looks just how you want.
For message previews to work you MUST start a conversation with your bot first in DM and ensure you have clicked the "Start" button. Telegram does not allow bots to initiate the conversation without a user clicking START in their chat.
Whilst Modr8 offers lots of tools to block spam in your chat there are times you want to try and block the bots and spammers from entering your community before needing other measures.
When joining the chat users are automatically restricted from being able to send any content to your chat. To remove this restriction they need to complete verification. You are able to set a time-frame that they need to complete this by, if they do not complete the task they are kicked from the channel and can return to try again after 30 seconds. The Modr8 engine offers 3 types of verification checks and will be adding more soon. These are:
Simple Button - Users are required to click a button displayed below the welcome message
Review & Accept Rules - Users are required to click a button which opens up a direct message with your bot. They will be shown a set of rules/message you define and are required to click to accept.
Answer Maths Question - Users are required to click a button which opens up a direct message with an image of a maths question. The user needs to enter the right answer.
Review the following sections to view instructions on how to set these up!
This is the lowest level of captcha/verification check available. When a user joins the chat they will be presented with your welcome message and a button to verify they are human. To setup this verification complete the following steps.
Select "Settings" on your chat profile
Select "Edit" on the "Welcome Message & Captcha Check" card
Turn on"Welcome Users" toggle if it is not already on and add your welcome message
Scroll down to "User Verification & Captcha" section and enable the "Require Verification" toggle.
Ensure the verification check type is set to "Simple Button Click"
Amend the text that will be shown on the button by editing the "Verify button text"
You can enable of disable showing a message in chat when a user passes or fails their check.
Amend the amount of time a user has to complete their check using the "Kick if not verified" amount which is set in minutes. We recommend leaving this to 3 minutes.
Often community rules are pinned to the chat header or they are mixed into the welcome message itself. You may want to prove users have explicitly accept or read some rules before they can begin to chat in your group. To handle this we recommend you use the Review & Accept Rules verification option. The rules are displayed in private message once the user clicks the button on your welcome announcement.
Select "Settings" on your chat profile
Select "Edit" on the "Welcome Message & Captcha Check" card
Turn on"Welcome Users" toggle if it is not already on and add your welcome message
Scroll down to "User Verification & Captcha" section and enable the "Require Verification" toggle.
Ensure the verification check type is set to "Review & Accept Rules"
Amend the text that will be shown on the welcome button by editing the "Verify button text" we recommend using text like the image above.
Enter the rules, disclaimer or any other information you wish to be displayed to the user for them to agree to in the "Rules Text" input box. This will be displayed in private message to the user!
Amend the "Accept button text" which is displayed on the agreement button that unlocks the chat for the user and is displayed against the rules text message sent to them in private.
Our maths question verification is one of the toughest measures for human verification at this time. It would require a scripted bot to click a button, go to private message and reverse engineer a maths question image to then present an answer. We've found this verification works very good for keeping your chat clean of spam bots.
Select "Settings" on your chat profile
Select "Edit" on the "Welcome Message & Captcha Check" card
Turn on"Welcome Users" toggle if it is not already on and add your welcome message
Scroll down to "User Verification & Captcha" section and enable the "Require Verification" toggle.
Ensure the verification check type is set to "Answer Maths Question"
Amend the "Verify button text" which is displayed below your welcome message to suit your needs.
We've introduced a new feature allowing you to send welcome messages and captcha challenges directly to users via direct messages (DM) rather than in your public chat. This ensures a smoother and more private onboarding process for your community members.
When you enable the "Request to Join" option for your chat, new members will be guided through a streamlined process:
Welcome Messages: When a user requests to join your chat, a welcome message will be sent to them in a private DM. After receiving the welcome message, the user will be automatically approved to join your chat.
Captcha Verification: If captcha verification is enabled, a captcha challenge will be sent via DM. Once the user successfully completes the captcha, they will be automatically approved to join the chat. If the user fails to complete the captcha in time, their request to join will be denied. They will have the opportunity to retry at a later time.
On Web Client:
Select Your Chat Title: Click on the title of the chat you want to manage.
Manage Channel/Group: Click the three dots (•••) to access the manage options.
Select Group/Channel Type: Choose the appropriate type for your group or channel.
Enable Approval: Toggle on the "Approve New Members" option.
On Mobile:
Select Your Chat Title: Tap on the title of the chat you want to edit.
Edit the Chat: Tap the pencil icon to enter edit mode.
Select Group Type: Choose the type of group you are managing.
Scroll to Enable Approval: Scroll down and toggle on the "Approve New Members" option.
Auto Approval After Welcome Message: Once a user receives the welcome message in their DM, they are immediately approved to join the chat.
Captcha Completion: Upon successfully completing the captcha, users are auto-approved to join the chat.
Denied Requests: Users who do not complete the captcha within the allotted time will be denied access but can retry the process later.
This feature helps maintain the privacy of your onboarding process while ensuring that new members are vetted and welcomed appropriately.
Your Modr8 bot automatically manages join requests, sending a DM to users and handling their approval based on a captcha or welcome message. However, you can also choose to manually approve users after they receive the DM. Here’s how to disable the bot’s automatic management of join approvals:
Go to the Settings page in your chat profile.
Select Edit on the Welcome & Human Check card.
Scroll to the very bottom to find Advanced Options.
Locate the Bot Manages Join Approvals setting and toggle it off.
By disabling this option, your bot will no longer automatically approve users after sending a welcome message, giving you manual control over join requests.
Modr8 offers injectable personalisation tags. To use them simply type the attribute between {{}} braces. The image below shows the tags we support for welcome messages:
