Analytics

The bit every community manager wants to see.. analytics and reporting! Modr8 platform using your community bot will track messages and events within your chat. Every 15 minutes these events are aggregated into hourly and daily measures to produce a series of charts and stats that will give you a view of how your community is behaving and growing. We're showing a few graphs below, but continue to scroll on to see a table which provides the stats we measure and a description of what they are created for / from.

To access the Modr8 analytics page for your chat complete the following steps.

1. Select "Manage" on your bot profile

2. Select "Analytics" on your chat profile

3. Set a "Start Date"

4. Set a "End Date"

5. Click the "Search" button to update the charts and stats

Modr8 provides ongoing tracking of user movements in and out of your community as well as messages being sent

You might want to know when your busiest day or even hours are within the community to provide insights on when best to send announcements or have more coverage from community managers.

The table below outlines the metrics and measurements you will find on our analytics page.

Name	Type	Report Description
Messages	Stat	Total number of messages in the period
Joining Users	Stat	Total number of users joining the chat in the period
Leaving Users	Stat	Total number of users leaving the chat in the period
Active Users	Stat	Total number of users who have engaged in the chat in the period
Avg. Messages	Stat	Average number of messages per day in the period
Max Active Hour	Stat	Hour with the most events & messages in the period
Chat Messages	Report	Number of messages tracked per day/month in the period
User Movement	Report	Number of users joining, leaving and growth per day/month in the period
Message Sentiment	Report	Average sentiment recorded for messages recorded per day/month in the period with max +2 and min -2
User Message Languages	Report	Telegram Client reported user language per message within the period
Warnings Issued	Report	Total number of warnings issued per day/month within the period
Bans Issued	Report	Total number of bans issued per day/month within the period
Active Days	Report	Total messages sent per named day within the period
Active Hours	Report	Total messages sent per individual 24 hour within the period
Popular Commands	Report	Number of times a command was executed within the period
Top Active Users	Report	Number of messages/events issued by a user within the defined period limited to top 10.
Popular Media	Report	Total number of messages sent by media type within the period
Message Media	Report	Messages split by media type per day/month within the period
Open Referrals	Report	If referral module is enabled, shows the total number of invites issued within the defined period
Closed Referrals	Report	If referral module is enabled, shows the total number of completed referrals within the defined period

❓FAQ & Troubleshooting

Why do my user join / leave stats not equate to the same as I see in my chat logs?

Telegram only sends a subset of information through to Telegram bots. When a user leaves your chat due to deletion or banned for spamming by telegram themselves we do not get such an update. This is why there can be discrepancies in the data for number of users moving around. We would take the stats as a general measure of your trends, rather than an absolute.