Community Driven Moderation
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Last updated
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Whilst your community managers as well as Modr8 settings can capture spam and bad actors in your chat, what if some is missed or an admin is not around?
The answer is to enable our community moderation module. This module will allow your community users to report bad messages to admins and if required can delete and take further action on the message based on your settings for each chat.
By enabling this module your community will be able to use the /report command when replying to a message.
Select "Settings" on your chat profile
Select "Edit" on the "Community Moderation" card
Turn on"Enable Community Moderation" toggle
Amend the "Reports Before Deletion" to the number of times a message needs to be reported for it to be deleted from the chat and issuing a notification. We recommend this being set to 3.
Amend the "Issue Notification To" to suit your needs, usually informing the Admins & Owner of the bot about a reported message is best. They will receive a direct message from the bot to inform them the message they need to check.
Choose whether to enable "Warn User After Deletion" which will use the global warning system in your bot and take the relevant action you have specified in your general behaviour page.
Choose whether to "Mute User After Deletion" and set a duration, which can be a great way to mute a user who is spamming lots of messages prior to an admin being around to take action.
The "Advanced Settings" area contains an option to allow whitelisted reporters only, these are your trusted users that you have set to bypass the moderation system. You may wish to only allow these trusted users to use the /report command.
Once you have enabled the module in the instructions above, your bot will activate a new command for your users to run.
In reply to a message your community can type /report
The command will also display when a user types /commands in the chat.
